GET IN TOUCH
Contact ChickyHaus
We’re here to help! Reach out via phone, email, or visit us at our Norwood location.
Contact Us
Reach Us Anytime
WE’RE HERE FOR YOU
Whether you have a question, need help with an order, or just want to share your love for our chicken, we’re always ready to connect. Visit us at our Norwood location, give us a call, or send an email. Our team is dedicated to ensuring your ChickyHaus experience is as bold and satisfying as our flavors!
Our Address
Swing by our vibrant Norwood location to enjoy the full ChickyHaus experience, complete with crispy chicken and friendly vibes.
237 The Parade, Norwood SA 5067, Australia
Phone Number
Give us a call to place an order, ask about our menu, or get assistance with your visit. We’re just a phone call away!
+61 8 7221 3456
Email Us
Send us an email for inquiries, feedback, or to share your ChickyHaus story. We respond promptly to keep you in the loop!
[email protected]Business Hours
WHEN TO VISIT US
Our doors at 237 The Parade, Norwood, are open seven days a week to serve you the freshest, boldest chicken in town. Check our hours below to plan your visit, whether you’re grabbing a quick lunch, dinner, or late-night snack. We’re here to satisfy your cravings whenever they strike!
| Day | Hours | Icon |
|---|---|---|
| Monday | 11:00 AM - 9:00 PM |  |
| Tuesday | 11:00 AM - 9:00 PM | |
| Wednesday | 11:00 AM - 9:00 PM | |
| Thursday | 11:00 AM - 10:00 PM | |
| Friday | 11:00 AM - 11:00 PM | |
| Saturday | 11:00 AM - 11:00 PM | |
| Sunday | 11:00 AM - 9:00 PM | |
Send Us a Message
WE LOVE HEARING FROM YOU
Got a question, feedback, or just want to say hi? Fill out the form below, and our team will get back to you as soon as possible. Whether it’s about our menu, an order, or a suggestion, we’re all ears (and wings!). Your information is safe with us, and we’re committed to addressing your needs promptly.
Order Help
ANSWERS TO YOUR ORDER QUESTIONS
We’re committed to making your ChickyHaus experience seamless. If you’re facing issues with delivery, need clarity on refunds, or have other order-related questions, our help section has you covered. Click below to expand details on common order concerns, or contact us directly for personalized assistance.
What if my delivery is late?
We strive to deliver within 20–40 minutes, but delays can occur due to traffic or high demand. If your order is delayed beyond 45 minutes, contact us at +61 8 7221 3456 or [email protected], and we’ll make it right with a discount or credit on your next order.
What is your refund policy?
Refunds are available for incorrect or unsatisfactory orders. Please contact us within 24 hours of receiving your order with details and photos, if applicable. We’ll process refunds or offer replacements at our discretion. Email [email protected] for assistance.
Can I modify my order after placing it?
Modifications are possible within 10 minutes of placing your order, subject to kitchen progress. Call us at +61 8 7221 3456 immediately to request changes. Once preparation begins, modifications may not be possible.
What if I received the wrong order?
If you received an incorrect order, contact us at [email protected] or +61 8 7221 3456 with your order details. We’ll arrange a replacement or refund promptly to ensure your satisfaction.
FAQs
COMMON QUESTIONS ANSWERED
Got questions about ChickyHaus? We’ve compiled answers to the most common inquiries about our menu, ordering process, and more. From dietary concerns to delivery options, explore our FAQs below to find quick solutions. If you need further help, don’t hesitate to reach out to our team!
Do you offer gluten-free options?
We offer limited gluten-free options, such as our Side Salad and Corn on the Cob. However, our kitchen handles gluten-containing ingredients, so cross-contamination is possible. Please inform us of dietary needs when ordering.
Can I order for delivery?
Yes! We offer delivery within a 10km radius of our Norwood location via our website or app. Delivery times are typically 20–40 minutes, depending on demand. Check availability at checkout.
Do you cater for events?
Absolutely! We provide catering for events with our Family Buckets and custom platters. Contact us at [email protected] at least 48 hours in advance to discuss your needs and place an order.
How do I join the rewards program?
Sign up for our rewards program via our website or app. Earn points on every purchase and redeem them for discounts or free items. Visit our Rewards page for more details!
Find Us
VISIT CHICKYHAUS IN NORWOOD
Located at 237 The Parade, Norwood SA 5067, our restaurant is the heart of ChickyHaus, where bold flavors and friendly vibes come together. Use the map below to find us easily, whether you’re stopping by for a quick bite or picking up your order. We can’t wait to welcome you to our chicken haven!